Privacy Policy
Effective date: October 6, 2026
The short version: we only collect what we need to inspect, repair, and stand behind your roof — and we never sell your information.
1. Who we are
This Privacy Policy explains how TopShield Roofing (“we”, “us”, “our”) handles personal information. You can reach us anytime at (866) 203-9397 with questions about your privacy.
2. Information we collect
Because our website invites you to contact us by phone rather than through online forms, most of the information we hold comes from those conversations: your name, address, phone number, details about your roof and the work you request, and photographs taken during inspections. We also collect standard technical data when you visit this site, such as browser type and pages viewed.
3. How we use your information
We use your information to schedule and perform inspections and roofing work, prepare estimates, document storm damage for insurance purposes, honor warranties, and follow up on completed jobs. We do not sell your personal information to anyone.
4. Sharing your information
We share information only when the job requires it: with material suppliers and subcontractors working on your project, with your insurance company when you ask us to support a claim, and with service providers that help us operate (for example, phone and scheduling tools). We may also disclose information if required by law.
5. Photographs of your property
Inspection and work-in-progress photos are taken to document roof condition, support estimates and warranty claims, and show you what we found. With your permission, we may occasionally use photos of completed projects in our marketing. If you would rather we never do so, just tell us — we will keep your home out of our materials.
6. Cookies and analytics
This website may use cookies and similar technologies to understand how visitors use the site and to keep it running smoothly. You can block or delete cookies in your browser settings; the site will continue to work.
7. How long we keep information
We keep project records, estimates, and photos for as long as needed to provide warranties and meet legal, tax, and insurance requirements, then securely dispose of them.
8. Your choices
You can ask us at any time to confirm what information we hold about you, correct it, or delete it where the law allows. Call (866) 203-9397 and we will take care of it promptly.
9. Security
We protect personal information with reasonable administrative and technical safeguards, and we limit access to team members who need it to do their work.
10. Changes to this policy
If we change how we handle personal information, we will update this page and revise the effective date. The current version is always available here.
Questions about your privacy? Call us at (866) 203-9397.